Our logistics teams take the utmost care in preparing your orders and ensuring the reliability of the delivery services they work with. If, despite these precautions, your parcel arrives damaged, we invite you to check that all the parts ordered are present in your parcel and that they have not suffered any damage. If necessary, you can send us the following information by completing our contact form: your order number, a detailed description of the situation, the references of the missing or damaged parts, a few photos of the package and the parts. We would be grateful if you could keep all these items until the end of the survey. Do not remove the label from your part, otherwise we will not be able to process your request.
